Frequently Asked Questions

Policies, warranty, products information, and other FAQs

Returns & Exchanges

If you are unhappy with your purchase, as long as you contact us within 30 days from the receipt of the item, we will process your return/exchange request.

Shipping Policy

We support shipping to the USA and Canada. Generally, orders are shipped within 1 working days of order confirmation/payment. Orders made on the weekends might experience delay.

Warranty Support

All our products have a warranty of 12 months applicable from the date of receipt of the order or provision of it at the point of withdrawal. Feel free to contact us if you have any questions.

Pre Sale Questions

Technical Questions

Need assistance?

If you have an issue or question that requires assistance, you can fill out this form and get in touch with us.